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Customer Portal
BUY NOW
Customer Portal
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MANAGING YOUR CUSTOMER INFORMATION

To access and manage your VODIUM subscription, there are a few steps we want to walk you through. 

WHAT DO YOU NEED TO UPDATE?

MANAGE PAYMENT

To access your subscription's payment information, access payment details through our payment processor, Stripe. 

Enter the email associated with your subscription and confirm it in your inbox. Then, you will be able to access your information. 

You can update your payment information, download a receipt, or cancel the subscription. If you cancel your subscription but may use the app in the future, you must go through the Buy Now user flow. You will be given a new Activation Key. 

ACTIVATION KEY

To access your Activation Key, access our web portal to control your subscription's license. 

Your 24-digit Activation Key is your license to access VODIUM beyond the seven-day trial. Copy and paste the key exactly as you see it, including the hyphens. Enter it in Activation Info and hit activate. 

The Activation Key can be used on up to three computers. The download link for VODIUM on other devices can be found here.

DO YOU STILL NEED SUPPORT?

If you need to contact our team for further support, please submit the form below, and we'll get back to you.

CONTACT SUPPORT
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We appreciate your support of our company, VODIUM. The desktop teleprompter was an idea dreamt up during the pandemic, as we were all stuck behind our computer screens. We did all we could to provide a helpful solution our new norm of video communication.
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CAMI & MARYFOUNDERS OF VODIUM

HOW CAN WE HELP YOU?

We want to simplify your life. Here are a few frequently asked questions.

Why an Activation Key?

An activation key is the 24-digit code that allows you to access your subscription to VODIUM past the seven-day trial. Your Key can be used on three computers. 
Pause or Cancel Subscription

We're working on a solution to pause your subscription. For now, you can cancel it by visiting our Stripe portal. 
DOWNLOADING VODIUM Click here to download the latest version of VODIUM. If you download the app for the first time, you will only need a key once the trial elapses. When try the app for the first time, you will be prompted for payment. You won't be charged for seven days; you will receive your receipt and key.
WHY VODIUM? Watch our latest tutorial for a client. The CEO of one of the biggest pharmaceutical companies uses our app for the use cases in the video.

OUR KNOWLEDGE BASE

Dive into our blogs and get to know all the ways VODIUM is the best solution for video communication. 
All blog posts