VODIUM SUPPORTFrequently asked questions and helpful resources to get the most out of VODIUM
Upload scripts or notes into VODIUM from TXT, PDFs, and Word documents.
Learn how to share your screen with your audience while using VODIUM.
Utilize rich text formatting to change font styles, highlight, and create lists in your notes or script.
Learn how to integrate VODIUM within your workflow every day.
How our small (but mighty) support team is here for you.
After the 7 day trial, VODIUM will prompt you to purchase an Activation Key. Your Activation Key serves as a unique identifier to your subscription. Every time you open up VODIUM, the app makes a call to our servers to verify that your subscription is active. When you've purchased VODIUM, please check your email for a two emails: one is your receipt and the other contains your Activation Key. If you don't immediately see your Key, please check your spam folder.
HOW MANY COMPUTERS CAN I USE MY ACTIVATION KEY ON?
You can activate your Activation Key on up to three of your own computers (i.e. your laptop, office desktop & home computer). The app will let you know once you've reached your limit. If you have trouble deactivating a key off a computer, you can reach out to email@example.com to deactivate the key.
In addition to the question above, you will need access to the internet to access VODIUM. If VODIUM cannot access our servers, a pop-will appear. This is either because of no wi-fi connection, or that a firewall is blocking access due to security purposes.
WHAT IF I DON'T HAVE ACCESS TO THE INTERNET?
VODIUM has a fail-safe option and we provide you with a temporary Activation Key if you cannot access the internet. The key will be available to you to use for 60 days. Once the temporary Key expires, the original key will automatically reprogram if you now has access to the internet.
A majority of companies have security measures & corporate firewalls. in place and require its team members to get approval for anything downloaded onto the computer. If you think this may be an issue, connect us with your IT team and we can easily resolve the issue. It usually begins with VODIUM being an approved vendor through whitelisting our domain. With the fail-safe option mentioned above, you will still be able to use VODIUM as we work with your IT team to get the app approved. Please contact firstname.lastname@example.org for any more assistance.
Don't be afraid of auto-scroll. But just know it's not the only way to use VODIUM. You can use auto-scroll when you have a set amount of time to communicate. Such as a speech or a pre-recorded video, where there will be no interruption. This allows you to fully focus on your text and body language. In order to successfully use auto-scroll, it's all about finding the right pace. Traditional teleprompters are programmed by an actual person following your pace, but with VODIUM, there's a little TLC involved.
Insert your text into the app. Find a speed that you want to gauge, and press the play/pause button. If the speed is too fast, you can find a slower speed and or find a bigger font size. Don't be afraid to add spaces in between text to allow for a breath.
HOW DO I USE MANUAL SCROLL?
A majority of our users use VODIUM through manual scrolling. This allows for less preparation time in finding the right pace. And you can of course stop at any time. The manual scroll can be used for all the auto-scroll scenarios, but you're just constantly moving the cursor with your mouse or mouse pad.
Sometimes users want to use VODIUM while also sharing their screen. We always recommend having someone else share your presentation for you, however, if you need to share your screen and use VODIUM, there’s one way to do it. Instead of sharing your full screen or desktop, which would allow your audience to see the VODIUM, simply share your desired content (i.e. a window or application). Just make sure wherever that content resides is open, so the video conferencing platform can register as a shareable option.
Sharing slides in full screen is a little tricky but doable. PowerPoint is currently the only presentation tool where VODIUM can remain on top when it's in Presenter's Mode. Platforms like Google Slides and Keynote do not have that capability. We suggest you download your presentation into a PDF. You can share a PDF without having to be in full-screen mode, mitigating VODIUM from being booted from being on top.
VODIUM is built to support as many people within a team or organization as possible. Our team will work directly with you to find a pricing package that works best for your needs.
We are constantly innovating on our product roadmap. When we have a new app update, the app will notify you that an update is ready to be installed. You can either install immediately or delay until a later time. If you have any issues with updating the app, delete VODIUM from your computer, and re-download the app on our website or the direct links below.